Order Placement at G.F.I.
G.F.I. offers its customers two methods of ordering. One is through our fax machine @ 781-647-4044.This machine is located in our limited access office, which remains locked in the absence of the office manager. It is the primary vehicle for sending private information such as credit card data, purchase order numbers, or confidential drawings.
The other avenue is to send correspondences to our email accounts. We will do our best to get back to you the same day. **If using credit card you will have to call or fax as we can't except credit cards by email.
In order to expedite fabrication or repair of your glassware, we need to have your approval of our price quote, as well as a purchase order or a credit card. Our normal lead time is approximately one week to ten business days. On occasion, larger repair lots or unique fabrications may have a longer turnaround. To eliminate downtime, an expedited service is available. However we cannot begin this period without the proper ordering information
At G.F.I., we know that close contact between our customers and technicians assures accurate understanding of technical details, and is the basis for our high efficiency operation and low rejection record. Please call 1-800-552-6182 (out of state), 1-781-899-3138 (MA) or email us to speak with one of our glassblowers.